Returns and Remplacements
In the unlikely event that you receive the wrong product or if the product doesn’t meet your expectations, you should notify the dispensary to arrange for an exchange. The process includes:
- Informing the dispensary via email or phone.
- Taking clear photos of the packages, shipping label, and packing slip.
- Sending all photos along with your order number via email.
It’s important to note that once your order leaves their facility, you will not qualify for any refund or return, as all sales are considered final. You have until the time of dispatch to cancel or amend your order, with a 10% surcharge applied to any cancellation.
The dispensary emphasizes ensuring that your email address, house address, and telephone numbers are correct to prevent shipping errors. They guarantee a 100% risk-free and safe delivery to both home and P.O. Box addresses.